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Outage in Powerschool

Analytics Dashboard (A&I)

Resolved Major
September 30, 2026 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

**PowerSchool Analytics & Insights (A&I) – Major Incident Summary** On September 30, 2026, PowerSchool's Analytics & Insights (A&I) platform experienced a major outage lasting approximately 2.9 hours, during which users faced intermittent access issues or were unable to view dashboards and reporting data. The team implemented mitigation measures that stabilized the service before confirming full resolution at 12:31 PM PT. Normal operations were restored and the environment was placed under continued monitoring to ensure stability.

We are currently investigating an issue affecting Analytics & Insights (A&I) that may cause intermittent access issues or prevent some users from viewing dashboards and reporting data. Our team is actively working to restore normal service and will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience. PowerSchool Support Team

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/30/2026 07:31PM

The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation.

Our team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue.

PowerSchool Support Team

MONITORING about 6 hours ago - at 09/30/2026 07:02PM

We have implemented mitigation measures and are seeing service stability improve within Analytics & Insights (A&I). Our team continues to closely monitor the environment to ensure services remain healthy and to confirm full resolution of the issue.

We will provide additional updates as they become available.

PowerSchool Support Team

INVESTIGATING about 9 hours ago - at 09/30/2026 04:40PM

We are currently investigating an issue affecting Analytics & Insights (A&I) that may cause intermittent access issues or prevent some users from viewing dashboards and reporting data.

Our team is actively working to restore normal service and will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

PowerSchool Support Team

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