PowerSchool (Schoology) vs. SchoolMessenger

Compare the status, incidents stats and history between PowerSchool (Schoology) and SchoolMessenger

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

PowerSchool (Schoology)

PowerSchool (Schoology) current official status is Major Outage

Statistics

4
Incidents in the last 7 days
5
Incidents in the last 30 days
27
Incidents in the last 90 days

Latest incidents

Ongoing Atrieve Errors - Running reports, accessing attachments, uploads, downloads and other application errors

We are currently receiving reports that Atrieve-generated reports are resulting in a "404 - File or Directory Not Found" error. Our Escalations Team is actively investigating the issue. We will kee...

5 days ago Official incident report
Ongoing Atrieve Performance - End users are experiencing degradation when using Atrieve Web, the Atrieve Portal, Document Storage and Scanning

We have received reports and have verified that users of AtrieveWeb are experiencing degradation and delays when working in the application. Our teams are currently investigating this incident.

9 days ago Official incident report
Ongoing Naviance PSAT Import file format changes from College Board

The Team is aware of the changes College Board has made to the PSAT scores import file and is working quickly to adjust the Scores Import to adapt to these changes.

2 months ago Official incident report

Components

Unified Insights - Student
OK
Unified Classroom
OK
Assessment & Analytics
OK
Enrollment
OK
Enrollment Express
OK
eSchoolPlus SIS
OK
IEPPlus
OK
iNow SIS
OK
Perform Enterprise & Professional Learning
OK
Performance Matters
OK
PerformancePlus
OK
PowerSchool Community
OK
PowerSchool L4U
OK
PowerSchool Learning
OK
PowerSchool SIS
OK
PowerSchool Special Programs
OK
Trillium SIS
OK
BusinessPlus
OK
Cognos Reporting
OK
Ecollect/Ecollect Forms
OK
eFinancePlus
OK

SchoolMessenger

SchoolMessenger current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
0
Incidents in the last 90 days

Latest incidents

Resolved INC1195491

Hello, We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted. However, this may...

about 2 years ago Official incident report
Resolved INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US and Canada

There is a current intermittent impact for clients attempting to access SchoolMessenger Communicate in US and Canada. Technical teams are investigating this and more updates will be provided when a...

about 2 years ago Official incident report
Resolved INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.

about 2 years ago Official incident report

Components

GroupCast
OK
Intrado Safety Shield
OK
Presence
OK
SafeMail
OK
Resource Central
OK
CivicLive
OK
Communicate
OK

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