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Outage in PPRO

eps: Partial Service Disruption - Oberbank AG,BTV VIER LÄNDER Bank, BKS Bank AG

Resolved Major
July 28, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Components affected
PPRO eps

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/28/2024 10:19AM

The external service disruption of eps - Oberbank AG,BTV VIER LÄNDER Bank, BKS Bank AG has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED almost 2 years ago - at 07/28/2024 09:44AM

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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