PPRO experienced a 4.7-hour service degradation affecting Credit Card processing in Chile due to an issue at their external provider/partner level. The degradation impacted normal credit card operations for Chilean transactions. The external service provider confirmed full resolution and operations returned to normal performance parameters.
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The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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