Outage in PPRO
[External] iDeal | Knab N.V. | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service incident affecting iDeal payments through Knab N.V. due to partial service degradation at the external provider level. The issue was identified and confirmed as originating from the partner's infrastructure, impacting normal payment processing operations. The external service provider resolved the degradation after 35 minutes, restoring all services to normal performance parameters.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 04/28/2026 07:31AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 11 hours ago - at 04/28/2026 06:57AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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