Outage in PPRO
[External] BLIK | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a partial service degradation affecting BLIK payment processing for 3.7 hours due to an issue at the external service provider level. The degradation was identified through PPRO's monitoring system and confirmed to originate from their partner's infrastructure. The external provider resolved the issue and operations returned to normal performance parameters.
The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/08/2026 02:19AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
3 days ago - at 05/07/2026 10:38PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
3 days ago - at 05/07/2026 10:36PM
The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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