Outage in PPRO
[External] eps | Oberbank AG, BTV VIER LÄNDER BANK, BKS Bank AG | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation affecting eps payment services for Oberbank AG, BTV VIER LÄNDER BANK, and BKS Bank AG due to an issue at the external provider level. The incident lasted 2.1 hours while PPRO coordinated with their technical support team for resolution. The external service provider confirmed full resolution and operations returned to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/09/2026 08:48AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
1 day ago - at 05/09/2026 06:43AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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