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Outage in PPRO

Transaction Processing Platform | Blik, BlikOneClick | Partial Service Degradation

Resolved Major
May 18, 2026 - Started 1 day ago - Lasted 44 minutes
Official incident page

Incident Report

Summary AI Generated

PPRO's Transaction Processing Platform experienced a 44-minute partial service degradation affecting Blik and BlikOneClick payment methods. The degradation was caused by an internal system change that impacted transaction processing capabilities. The engineering team resolved the issue and confirmed normal operations were restored after monitoring the recovery.

The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/18/2026 10:41AM

The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

MONITORING 1 day ago - at 05/18/2026 10:23AM

The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.

IDENTIFIED 1 day ago - at 05/18/2026 10:08AM

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

INVESTIGATING 1 day ago - at 05/18/2026 09:59AM

The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

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