Outage in PPRO
[External] eps | Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich,Volkskreditbank AG,Posojilnica Bank eGen | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation affecting the eps payment method due to issues at their external service provider level, impacting transactions with Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich, Volkskreditbank AG, and Posojilnica Bank eGen. The incident lasted 1.1 hours while PPRO coordinated with their partner's technical support team for resolution. The external provider confirmed full resolution and normal operations were restored after monitoring confirmed stable performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/18/2026 02:41PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
1 day ago - at 05/18/2026 02:31PM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
1 day ago - at 05/18/2026 01:37PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Latest PPRO outages
[External] MyBank | | Partial Service Degradation - about 14 hours ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
