Outage in PPRO
[External] LATAM Processing Engine | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO's LATAM Processing Engine experienced a partial service degradation for 1.4 hours due to an issue at the external provider/partner level. The degradation affected normal processing operations in the LATAM region. The external service provider resolved the issue and operations returned to normal performance parameters.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 05/24/2026 10:07PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 21 hours ago - at 05/24/2026 08:48PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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