Outage in PPRO
[External] Credit Card - Brazil | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a partial service degradation affecting Credit Card payments in Brazil for 1.2 hours. The issue was identified as originating from an external service provider/partner rather than PPRO's internal systems. The external provider confirmed full resolution and operations returned to normal performance.
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO Credit Card - BrazilTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 05/25/2026 05:31AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 13 hours ago - at 05/25/2026 04:50AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
about 13 hours ago - at 05/25/2026 04:21AM
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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