Outage in PPRO
[External] PIX - Brazil | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO's PIX Brazil service experienced a partial service degradation due to an issue at the external provider/partner level for 20 minutes. The degradation affected PIX payment processing operations in Brazil. The external service provider resolved the underlying issue, and operations returned to normal performance parameters after monitoring confirmed stable recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/08/2026 11:41PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 3 hours ago - at 06/08/2026 11:23PM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of PIX - Brazil extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 3 hours ago - at 06/08/2026 11:23PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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