Outage in PPRO
[External] eps | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – eps Partial Service Degradation** PPRO experienced a partial service degradation affecting eps, lasting approximately one hour on June 16, 2026. The issue was traced to a provider/partner-level problem, with PPRO coordinating directly with the external technical team for resolution. The service provider confirmed a full fix, and eps operations returned to normal performance following a monitoring period.
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 06/16/2026 09:06AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 17 hours ago - at 06/16/2026 08:49AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 18 hours ago - at 06/16/2026 08:19AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
about 18 hours ago - at 06/16/2026 08:06AM
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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