Outage in PPRO
[External] eps | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – eps Partial Service Degradation** On June 16, 2026, PPRO's eps payment method experienced a partial service degradation lasting approximately 1.4 hours, caused by an issue at the external service provider/partner level. PPRO coordinated with the provider's technical team throughout the incident while monitoring recovery. The provider confirmed full resolution by 10:54 UTC, with operations returning to normal performance.
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 06/16/2026 10:54AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 16 hours ago - at 06/16/2026 09:46AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 16 hours ago - at 06/16/2026 09:35AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
about 16 hours ago - at 06/16/2026 09:31AM
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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