Outage in PPRO
[External] eps | Raiffeisen Bankengruppe Österreich | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO's eps payment method experienced a partial service degradation lasting approximately 2.3 hours due to an issue at the Raiffeisen Bankengruppe Österreich provider level. The degradation impacted eps payment processing until the external provider resolved the issue, after which PPRO monitored stability before formally closing the incident. Full resolution was confirmed at 01:04 UTC on 21 August 2026, with operations returning to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/21/2026 01:04AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
7 days ago - at 08/21/2026 12:17AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
7 days ago - at 08/20/2026 10:52PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
IDENTIFIED
7 days ago - at 08/20/2026 10:48PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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