Outage in PPRO
[External] eps | Raiffeisen Bankengruppe Österreich,HYPO Oberösterreich,Salzburg,Steiermark | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
Between approximately 00:39 and 01:35 UTC on 22 August 2026, the eps payment method experienced a 57-minute partial service degradation affecting Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich, Salzburg, and Steiermark banks. The issue originated at the external provider/partner level, impacting payment processing through those banking institutions. The provider confirmed a full resolution at 01:35 UTC, with operations returning to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/22/2026 01:35AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
6 days ago - at 08/22/2026 01:31AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
6 days ago - at 08/22/2026 12:39AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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