Outage in PPRO
[External] eps | Raiffeisen Banking Group Austria, HYPO Upper, Volkskreditbank AG, Posojilnica Bank eGen | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
A partial service degradation affected the eps payment method, specifically impacting transactions through Raiffeisen Banking Group Austria, HYPO Upper, Volkskreditbank AG, and Posojilnica Bank eGen for approximately 52 minutes. The issue originated at the external provider/partner level and caused disrupted payment operations across these banking institutions. The provider confirmed a full resolution, with PPRO monitoring performance stability before formally closing the incident.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/15/2026 11:38AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
2 days ago - at 09/15/2026 11:25AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
2 days ago - at 09/15/2026 10:49AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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