Outage in PPRO
[External] eps | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – EPS Partial Service Degradation** On October 6, 2026, PPRO's monitoring system detected a partial service degradation affecting the EPS payment method, which lasted approximately 10.4 hours. The issue was traced to a provider/partner-level problem, with PPRO coordinating closely with the external party throughout the incident. The service provider confirmed a full resolution by 20:36 UTC, with operations returning to normal performance.
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/06/2026 08:36PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 16 hours ago - at 10/06/2026 05:56PM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 23 hours ago - at 10/06/2026 10:33AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
INVESTIGATING
about 24 hours ago - at 10/06/2026 10:12AM
The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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