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Outage in PPRO

[External] Przelewy24 | Pekao Bank | Partial Service Degradation

Resolved Major
October 06, 2026 - Started about 21 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Przelewy24 experienced a partial service degradation caused by an issue at the provider/partner level, lasting approximately 50 minutes. The problem was identified and escalated to the external provider's technical team, who resolved it on their end. Operations were confirmed fully restored and returned to normal performance parameters.

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO Przelewy24

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 10/06/2026 02:02PM

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

MONITORING about 20 hours ago - at 10/06/2026 01:50PM

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Przelewy24 extensively to ensure that performance remains stable before we formally conclude this incident.

IDENTIFIED about 21 hours ago - at 10/06/2026 01:20PM

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

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