Outage in Practice Better

Delay in Processing AI Charting Summaries

Resolved Minor
October 01, 2025 - Started 3 months ago - Lasted 6 days
Official incident page

Incident Report

We're currently experiencing a delay in the processing of AI-generated charting summaries. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to restore full functionality. Further updates will be posted here as they become available.
Components affected
Practice Better Web Portal

Need to monitor Practice Better outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2025 02:55PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/01/2025 03:10PM

We're currently experiencing a delay in the processing of AI-generated charting summaries. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience while we work to restore full functionality. Further updates will be posted here as they become available.

Latest Practice Better outages

Natural Dispensary Disruption - about 1 month ago
Natural Dispensary Disruption - about 2 months ago
Fullscript Disruption - about 2 months ago
Fullscript Disruption - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook