Outage in Practice Better

That Clean Life Disruption

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 11 hours
Official incident page

Incident Report

We’re currently experiencing an outage affecting access to the That Clean Life portal and integration. The issue appears to stem from an upstream provider (AWS) outage that’s impacting our infrastructure. Our team is actively monitoring the situation and will provide updates as soon as new information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/21/2025 02:04AM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 07:35PM

Service Restored - Monitoring Performance

IDENTIFIED 3 months ago - at 10/20/2025 03:14PM

We’re currently experiencing an outage affecting access to the That Clean Life portal and integration. The issue appears to stem from an upstream provider (AWS) outage that’s impacting our infrastructure.

Our team is actively monitoring the situation and will provide updates as soon as new information becomes available. Thank you for your patience and understanding.

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