Outage in Practice Better

That Clean Life Disruption

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 11 hours
Official incident page

Incident Report

We’re currently experiencing an outage affecting access to the That Clean Life portal and integration. The issue appears to stem from an upstream provider (AWS) outage that’s impacting our infrastructure. Our team is actively monitoring the situation and will provide updates as soon as new information becomes available. Thank you for your patience and understanding.

Trusted by 1,000+ teams

Need to monitor Practice Better outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/21/2025 02:04AM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 07:35PM

Service Restored - Monitoring Performance

IDENTIFIED 6 months ago - at 10/20/2025 03:14PM

We’re currently experiencing an outage affecting access to the That Clean Life portal and integration. The issue appears to stem from an upstream provider (AWS) outage that’s impacting our infrastructure.

Our team is actively monitoring the situation and will provide updates as soon as new information becomes available. Thank you for your patience and understanding.

Latest Practice Better outages

AI Charting Assistant Summaries Delay - about 1 month ago

Documents Section Unavailable - about 2 months ago

PB Payments Payout Balance Visibility Issue - 2 months ago

Natural Dispensary Disruption - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook