Outage in Practice Fusion

EHR is online but some users may experience issues with e-prescribing controlled medications

Resolved Minor
October 08, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.
Components affected
Practice Fusion eRx

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/08/2025 09:55PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 10/08/2025 09:14PM

We are aware of an issue impacting e-prescribing controlled substances. ID.me is having issues on their end preventing controlled medications from being sent from Practice Fusion.

INVESTIGATING about 1 month ago - at 10/08/2025 09:03PM

We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.

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