Outage in Practice Fusion

EHR is online but some users may experience issues with e-prescribing EPCS (ID.me)

Resolved Minor
December 18, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue impacting sending controlled medications. We are working to resolve the issue as soon as possible.
Components affected
Practice Fusion eRx

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/19/2025 12:21AM

This incident has been resolved.

MONITORING 3 days ago - at 12/19/2025 12:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 12/18/2025 11:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 12/18/2025 10:43PM

We are aware of an issue impacting sending controlled medications. We are working to resolve the issue as soon as possible.

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