Outage in Precisely
Users Unable to Access Data Integrity Suite (403 Error)
Major
June 04, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are working to address a technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.
Users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. This issue appears to have a global impact across all regions.
Users attempting to call the APIs receive errors such as DIS-1003.
Our engineering team is actively investigating the issue and working to restore service as quickly as possible.
You will receive an update every 30 minutes until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 06/04/2026 01:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 hours ago - at 06/04/2026 01:25PM
We are working to address a technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.
Users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. This issue appears to have a global impact across all regions.
Users attempting to call the APIs receive errors such as DIS-1003.
Our engineering team is actively investigating the issue and working to restore service as quickly as possible.
You will receive an update every 30 minutes until the issue is resolved.
Thank you for your patience,
Precisely Emergency Response Team
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