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Outage in Print Tracker Pro

Webadmin Upstream Disconnect Error

Resolved Major
July 28, 2025 - Started 7 months ago - Lasted about 19 hours
Official incident page

Incident Report

Some users are reported intermittent "upstream connect error or disconnect/reset before headers. reset reason: connection termination" errors. We believe we have identified the issue and are working to implement a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/29/2025 02:00PM

This incident has been resolved.

MONITORING 7 months ago - at 07/28/2025 09:44PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 07/28/2025 08:06PM

We are still seeing intermittent failures and are continuing to investigate.

MONITORING 7 months ago - at 07/28/2025 07:51PM

We have implemented a fix and are monitoring closely.

MONITORING 7 months ago - at 07/28/2025 07:24PM

We are still seeing intermittent failures and are continuing to investigate.

MONITORING 7 months ago - at 07/28/2025 07:15PM

We have implemented a fix and are monitoring closely.

MONITORING 7 months ago - at 07/28/2025 07:08PM

Some users are reported intermittent "upstream connect error or disconnect/reset before headers. reset reason: connection termination" errors. We believe we have identified the issue and are working to implement a fix.

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