Outage in PrinterLogic
Windows client 25.0.0.1022 causing spike in network traffic
Resolved Minor
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Outage Details
We are seeing issues with client version 25.0.0.1022, where the client is doing a 'full' state check-in every 7.5 seconds even when it has no work to do. This is causing a significant increase in traffic. Please update clients to version 25.0.0.1025 to mitigate this issue as soon as possible.
Components affected
PrinterLogic | SaaS Frankfurt PrinterLogic | SaaS Sydney PrinterLogic | SaaS Ireland PrinterLogic | SaaS Canada PrinterLogic | SaaSLatest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/05/2024 01:47PM
This incident has been resolved.
MONITORING
12 months ago - at 05/20/2024 12:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 05/17/2024 09:02PM
We are seeing issues with client version 25.0.0.1022, where the client is doing a 'full' state check-in every 7.5 seconds even when it has no work to do. This is causing a significant increase in traffic. Please update clients to version 25.0.0.1025 to mitigate this issue as soon as possible.
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