Outage in Prisma by Palo Alto

PAB US - Login degredation

Resolved Minor
October 16, 2025 - Started 12 days ago - Lasted 26 minutes
Official incident page

Incident Report

We are currently investigating a degraded login performance. Users may fail to log in and may require more than one attempt to log into the system in the US region Logged in users should be able to continue working normally

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/16/2025 04:01PM

This incident has been resolved.

MONITORING 12 days ago - at 10/16/2025 03:45PM

The issue has been addressed, we continue to monitor

IDENTIFIED 12 days ago - at 10/16/2025 03:41PM

The issue has been identified and the team has applied a fix

INVESTIGATING 12 days ago - at 10/16/2025 03:36PM

We are currently investigating a degraded login performance.
Users may fail to log in and may require more than one attempt to log into the system in the US region
Logged in users should be able to continue working normally

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