Outage in Prisma by Palo Alto
Prisma Access SD-WAN: Stats call failure in Qatar/Indonesia/Korea/Taiwan Region
Resolved MajorIncident Report
Palo Alto Networks' SDWAN engineering team is investigating stats call failures in the Qatar/Indonesia/Korea/Taiwan regions. As progress is made toward resolution, this page will be updated. We will share the next update by 04:30 am UTC
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/17/2025 04:51AM
This incident has been resolved.
MONITORING
6 days ago - at 10/17/2025 04:00AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 10/17/2025 03:41AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 10/17/2025 03:26AM
Palo Alto Networks' SDWAN engineering team is investigating stats call failures in the Qatar/Indonesia/Korea/Taiwan regions. As progress is made toward resolution, this page will be updated. We will share the next update by 04:30 am UTC
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