Impact to Prisma Access Management plane on Fedramp Moderate

This incident has been resolved.

The issue has been identified. A fix has been implemented and is pending deployment.

Prisma Access team is experiencing an issue in the Fedramp Moderate environment, wherein existing cloud-managed customers cannot successfully push configuration changes. There is no impact to customer's network infrastructure, their data plane traffic, Panorama-managed customers or any impact to new customers. The Engineering team and the SRE team are working diligently to ensure that the services are healthy and functional. Please reach out to the support team or your customer success representatives if you have any questions.