Outage in Prisma by Palo Alto

Strata Cloud Manager : MSP Page down

Major

March 27, 2026 - Started 5 days ago
Official incident page

Incident Report

Status: Investigating

Severity: Disruption

Locations: Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, Taipei, Tel Aviv, Tokyo, Toronto, Warsaw, Zurich

Impact:

Prisma Access MSP customers will not be able to access the MSP UI. We will provide an update at 16:00 UTC.

Workaround:

No workaround.

An incident has been identified. We are actively investigating to restore services.

Need to monitor Prisma by Palo Alto outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

INVESTIGATING 5 days ago - at 03/27/2026 10:58AM

Status: InvestigatingSeverity: DisruptionLocations: Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, Taipei, Tel Aviv, Tokyo, Toronto, Warsaw, ZurichImpact:Prisma Access MSP customers will not be able to access the MSP UI. We will provide an update at 16:00 UTC.Workaround:No workaround.
An incident has been identified. We are actively investigating to restore services.

Latest Prisma by Palo Alto outages

Strata Cloud Manager : Command Center, Activity Insights, and Log Viewer Impaired - US Prod - 1 day ago

Cloud Identity Engine : Palo Alto Networks Prisma Access Browser(PAB)/CIE Issue - 1 day ago

Prisma SDWAN : Prisma SD-WAN EMEA1 (Sugarloaf) Outage - 3 days ago

Prisma Access : AWS Bahrain Deployments - 6 days ago

Prisma Access : Intermittent disconnectivity issues affecting EP-PAB customers - 7 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook