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Outage in Prismatic

Increased error rates in Execution Pipeline (US Commercial)

Resolved Minor
March 10, 2026 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

At approximately 17:30 UTC, the Prismatic team received alerts via monitoring and alerting for elevated error rates in the execution pipeline for the US commercial (us-east-2) region. We are actively investigating the root cause and will provide updates as our investigation progresses.
Components affected
Prismatic Integration Runner

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2026 01:36AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/10/2026 11:52PM

We have identified and mitigated the issue affecting the execution pipeline in the US commercial (us-east-2) region. All metrics have returned to normal operating levels. We will continue to monitor the situation.

IDENTIFIED about 2 months ago - at 03/10/2026 11:30PM

We have identified the cause of the issue impacting performance in the US Commercial (us-east-2) execution pipeline and are actively working on a resolution. We will continue to provide updates.

INVESTIGATING about 2 months ago - at 03/10/2026 10:03PM

We are continuing to investigate and mitigate the issue. We will provide further updates as our investigation progresses.

INVESTIGATING about 2 months ago - at 03/10/2026 08:55PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/10/2026 07:54PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/10/2026 07:20PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/10/2026 06:49PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/10/2026 06:49PM

At approximately 17:30 UTC, the Prismatic team received alerts via monitoring and alerting for elevated error rates in the execution pipeline for the US commercial (us-east-2) region. We are actively investigating the root cause and will provide updates as our investigation progresses.

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