Outage in Prismatic
Embedded Workflow Builder Outage
Resolved MajorIncident Report
We are investigating reports that the Embedded Workflow Builder crashes when users attempt to edit workflows. Existing workflows and their executions are not affected at this time. Our team is actively working to identify the cause, and we will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/30/2026 04:54PM
At approximately 15:50 UTC on September 30, it was reported that customers across all deployment regions were unable to edit workflows in the Embedded Workflow Builder. A fix was deployed, and service was fully restored across all regions at approximately 16:23 UTC. This incident has been resolved.
MONITORING
6 days ago - at 09/30/2026 04:23PM
A fix has been deployed and users can resume editing workflows in the Embedded Workflow Builder.
IDENTIFIED
6 days ago - at 09/30/2026 04:13PM
We have identified the cause of the issue preventing workflow edits in the Embedded Workflow Builder and are working on a fix.
INVESTIGATING
6 days ago - at 09/30/2026 04:10PM
We are investigating reports that the Embedded Workflow Builder crashes when users attempt to edit workflows. Existing workflows and their executions are not affected at this time. Our team is actively working to identify the cause, and we will provide an update as soon as more information is available.
Latest Prismatic outages
Increased error rates in Execution Pipeline (US Commercial) - 7 months ago
Partial Service Outage in EU-WEST-1 Region - about 1 year ago
Resolved: Web App and Embedded UI Outage (GovCloud Only) - over 1 year ago
Execution pipeline service degradation on EU-WEST-2 - over 1 year ago
Increased error rates in Execution Pipeline - over 1 year ago
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