Outage in Privacy

Newly created cards unable to transact

Resolved Major
November 04, 2025 - Started about 1 month ago - Lasted 28 minutes
Official incident page

Incident Report

We have identified an issue on our end causing newly created cards to be unable to transact, beginning with cards created after 17:34 UTC 2025-11-04
Components affected
Privacy Transaction Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/04/2025 06:55PM

All cards created are now able to transact.

MONITORING about 1 month ago - at 11/04/2025 06:54PM

We have applied a fix and are monitoring performance.

IDENTIFIED about 1 month ago - at 11/04/2025 06:50PM

The issue has been identified and a fix has been deployed. We expect behavior to return to normal shortly.

IDENTIFIED about 1 month ago - at 11/04/2025 06:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 11/04/2025 06:49PM

We have identified an issue on our end causing newly created cards to be unable to transact, beginning with cards created after 17:34 UTC 2025-11-04

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