Outage in Procore

500 Errors Within Project Level & Company Level Tools

Resolved Maintenance
February 25, 2022 - Started over 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

Our engineering team is investigating an issue causing 500 Errors to appear when creating or editing within the following: Commitment Contracts Commitment Change Orders Change Events Tiered Change Orders Head Contracts Financial Tools Additional Updates will be posted as they become available.
Components affected
Procore Change Events Procore Change Orders Procore Financials Procore Commitments
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 02/25/2022 06:39AM

Our engineering team has fixed the 500 Errors affecting:

Commitment Contracts
Commitment Change Orders
Change Events
Tiered Change Orders
Head Contracts
Financial Tools

We are monitoring the situation to ensure a complete resolution.

IDENTIFIED over 3 years ago - at 02/25/2022 06:27AM

Our engineering team has identified the underlying cause of the 500 Error's and are working towards a solution.

INVESTIGATING over 3 years ago - at 02/25/2022 05:31AM

Our engineering team is investigating an issue causing 500 Errors to appear when creating or editing within the following:

Commitment Contracts
Commitment Change Orders
Change Events
Tiered Change Orders
Head Contracts
Financial Tools

Additional Updates will be posted as they become available.

Latest Procore outages

Intermittent Project Creation Errors - about 12 hours ago
Procore Platform Degradation - 15 days ago
Some Assets Unavailable in Procore - 21 days ago
Increased Latency - about 1 month ago
Delayed Items Across Procore - 3 months ago

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