Outage in Procore

Outage with Premier Support Phone System

Resolved Minor
April 08, 2022 - Started over 3 years ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue with our Premiere Support Phone System that is currently causing calls to fail to connect. We will post additional updates as they become available. If you have been affected by this issue, please contact support via email until this has been resolved. You may request a call back in this method if you would still prefer to talk to one of our representatives. Thank you for your patience.
Components affected
Procore Support Center

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 04/11/2022 09:07PM

We have identified the cause of the outage affecting out Premier Support phone number and have been able to restore basic inbound call services. We are continuing to work to restore all functionality and will post future updates as they become available.

INVESTIGATING over 3 years ago - at 04/08/2022 07:59PM

We are investigating an issue with our Premiere Support Phone System that is currently causing calls to fail to connect. We will post additional updates as they become available.

If you have been affected by this issue, please contact support via email until this has been resolved. You may request a call back in this method if you would still prefer to talk to one of our representatives. Thank you for your patience.

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