Outage in Procore

Outage with Premier Phone System

Resolved Minor
May 18, 2022 - Started over 3 years ago - Lasted 32 minutes
Official incident page

Incident Report

We are investigating an issue with our Premier Support Phone System that is currently causing calls to forward to Frontline Support. We will post additional updates as they become available. If you have been affected by this issue, please contact support via email until this has been resolved. You may request a call back in this method if you would still prefer to talk to one of our representatives. Thank you for your patience.
Components affected
Procore Support Center

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/18/2022 01:44PM

The issue with our Premier Support Phone System has been mitigated and our team is monitoring the situation to ensure a complete resolution.

INVESTIGATING over 3 years ago - at 05/18/2022 01:15PM

We are investigating an issue with our Premier Support Phone System that is currently causing calls to forward to Frontline Support. We will post additional updates as they become available.

If you have been affected by this issue, please contact support via email until this has been resolved. You may request a call back in this method if you would still prefer to talk to one of our representatives. Thank you for your patience.

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