Outage in Procore

Support Phone Outage

Resolved Minor
May 22, 2022 - Started over 3 years ago - Lasted 1 day
Official incident page

Incident Report

We are investigating an issue preventing calls into our support team to complete as expected. We will post additional updates as information becomes available. If you need to contact support, you can reach out using email or our live chat feature.
Components affected
Procore Support Center

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 05/23/2022 04:00PM

We have restored functionality to our standard support phone lines. We are continuing to work towards resolving the issues occurring with our Premier and other specialized numbers.

INVESTIGATING over 3 years ago - at 05/21/2022 11:05PM

We are investigating an issue preventing calls into our support team to complete as expected. We will post additional updates as information becomes available.

If you need to contact support, you can reach out using email or our live chat feature.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 4 days ago
Intermittent Project Creation Errors - 24 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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