Outage in Procore

Intermittent failures for Success/Failure Messaging

Resolved Minor
July 12, 2022 - Started over 3 years ago - Lasted 1 day
Official incident page

Incident Report

Our engineering team is investigating and has identified the underlying cause of intermittent failures to real time status updates for uploads, downloads, and syncs for some Procore tools and is working towards a solution. If you do not get a success or failure message when uploading, downloading, or syncing items to or from Procore please refresh your page. If your items are not uploaded, downloaded, or synced after refreshing please contact support@procore.com
Components affected
Procore Viewpoint Vista Procore Sage 300 Procore File Downloads Procore File Uploads Procore Viewpoint Spectrum Procore QuickBooks Procore Sage 100 Contractor

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/13/2022 08:48PM

Our engineering team has implemented their solution for the intermittent failures to real time status updates for uploads, downloads, and syncs for some Procore tools and are monitoring the situation to ensure a complete resolution.

IDENTIFIED over 3 years ago - at 07/13/2022 04:18PM

Our engineering team has identified the underlying cause of intermittent failures to real time status updates for uploads, downloads, and syncs for some Procore tools and continues to work toward resolution. At this time, we are seeing improved performance and a lower rate of intermittent failures.

If you do not get a success or failure message when uploading, downloading, or syncing items to or from Procore please refresh your page. If your items are not uploaded, downloaded, or synced after refreshing please contact support@procore.com

IDENTIFIED over 3 years ago - at 07/12/2022 04:25PM

Our engineering team is investigating and has identified the underlying cause of intermittent failures to real time status updates for uploads, downloads, and syncs for some Procore tools and is working towards a solution. If you do not get a success or failure message when uploading, downloading, or syncing items to or from Procore please refresh your page. If your items are not uploaded, downloaded, or synced after refreshing please contact support@procore.com

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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