Outage in Procore

Punch uploads are stuck in the Android app

Resolved Minor
September 21, 2022 - Started about 3 years ago - Lasted 5 days
Official incident page

Incident Report

Our engineering team is investigating an issue where users may experience an issue with punch items stuck in the upload queue in the Android application.
Components affected
Procore Punch List Procore Android Application

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/22/2022 10:06PM

Our engineering team has implemented a solution for the issue causing punch items to be stuck in the upload queue in the Android application. Please update to the latest version (2022.0922.1230) to resolve the issue.
We will continue to monitor the situation to ensure a complete resolution.

IDENTIFIED about 3 years ago - at 09/22/2022 05:48PM

Our engineering team has identified an additional issue with punch items getting stuck in the upload queue in the Android application. We are actively working towards a solution.

MONITORING about 3 years ago - at 09/21/2022 08:24PM

Our engineering team has implemented a solution for the issue causing punch items to be stuck in the upload queue in the Android application. Please update to the latest version (2022.0921.1052) to resolve the issue.

We will continue to monitor the situation to ensure a complete resolution.

IDENTIFIED about 3 years ago - at 09/21/2022 05:00PM

Our engineering team has identified the issue with punch items stuck in the upload queue in the Android application. We are actively working towards a solution.

INVESTIGATING about 3 years ago - at 09/21/2022 04:44PM

Our engineering team is investigating an issue where users may experience an issue with punch items stuck in the upload queue in the Android application.

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