Outage in Procore

Upload failures to both the drawings tool and specifications tool

Resolved Minor
January 05, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing the inability to upload drawings and specifications. Additional updates will be provided as new information becomes available.
Components affected
Procore Specifications Procore Drawings

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/06/2023 02:47AM

During the incident, users experienced failures related to uploading drawings and specifications. Our engineering team has restored normal functionality, this incident has been resolved.

Impact Duration: 4 PM PT to 6:20 PM PT (140 minutes)

MONITORING almost 3 years ago - at 01/06/2023 02:28AM

Our engineering team has implemented a solution to remediate the failures related to uploading drawings and specifications. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED almost 3 years ago - at 01/06/2023 02:11AM

Our engineering team has identified the cause of the failures related to uploading drawings and specifications. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING almost 3 years ago - at 01/06/2023 02:00AM

Our engineering team is investigating an issue where users may be experiencing the inability to upload drawings and specifications.

Additional updates will be provided as new information becomes available.

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