Outage in Procore

ERP Commitments stuck exporting

Resolved Minor
January 18, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

Our engineering team has identified the underlying cause of stuck commitment exports and is working towards a solution. The next update will be provided as new information becomes available.
Components affected
Procore Sage 300

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/19/2023 06:50PM

During the incident clients were seeing ERP Commitments stuck exporting. Our engineering team has restored normal functionality and is confident there will be no recurrences. Some clients may need to reach out to support to have stuck exports stopped so they can be re-exported. This incident has been resolved.

MONITORING over 2 years ago - at 01/18/2023 09:46PM

Our engineering team has implemented their solution for ERP Commitments stuck exporting and are monitoring the situation to ensure a complete resolution.

IDENTIFIED over 2 years ago - at 01/18/2023 07:58PM

Our engineering team has identified the underlying cause of stuck commitment exports and is working towards a solution. The next update will be provided as new information becomes available.

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