Outage in Procore

Some users may have issues processing uploads along with starting workflows, ERP exports and delays in the Procore Analytics sync

Resolved Minor
January 18, 2023 - Started over 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue where some of the users may be experiencing the inability to process image uploads along with starting workflows, ERP exports and delays in the Procore Analytics sync. Additional updates will be provided as new information becomes available.
Components affected
Procore PDF Generation Procore Image Processing Procore Analytics
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/19/2023 04:46PM

During the incident, some users experienced the inability to process image uploads along with starting workflows, ERP exports and delays in the Procore Analytics sync. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 01/19/2023 12:39AM

Our engineering team has implemented a solution to remediate the processing delays. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 01/18/2023 09:43PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/18/2023 09:38PM

Our engineering team is investigating an issue where some of the users may be experiencing the inability to process image uploads along with starting workflows, ERP exports and delays in the Procore Analytics sync.

Additional updates will be provided as new information becomes available.

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