Outage in Procore

Issues with creating or updating Timecards

Resolved Minor
February 03, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineering team has identified the cause of issues creating or updating Timecards. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Components affected
Procore Timecard Procore Prime Contract Procore Commitments
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/03/2023 07:13PM

During the incident, users experienced errors seen across multiple tools when attempting to work within them. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 02/03/2023 06:46PM

Our engineering team has implemented a solution to remediate the errors seen across multiple tools. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 02/03/2023 06:06PM

Our engineering team have concluded the issue is impacting the Commitments and Prime Contract tools as well as Timecards. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 02/03/2023 04:18PM

Our engineering team has identified the cause of issues creating or updating Timecards. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

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