Outage in Procore

Errors being seen when attempting to export PDFs in Commitments and Action Plans

Resolved Minor
March 15, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing errors when attempting to export PDFs in Commitments and Action Plans. Additional updates will be provided as new information becomes available.
Components affected
Procore Commitments

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/17/2023 03:34AM

During the incident, users experienced errors when attempting to export PDFs in Commitments and Action Plans. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 03/16/2023 11:48PM

Our engineering team has implemented a solution to remediate the errors seen when attempting to export PDFs in Commitments and Action Plans We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 03/16/2023 03:34PM

Our engineering team has identified the cause of users experiencing errors when attempting to export PDFs in Commitments and Action Plans. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 03/16/2023 03:33PM

Engineers have identified the issue impacting customer ability to export PDFs in Commitments and Action Plans. Teams will be implementing their solution and testing success.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 03/15/2023 07:22PM

Our engineering team is investigating an issue where users may be experiencing errors when attempting to export PDFs in Commitments and Action Plans.

Additional updates will be provided as new information becomes available.

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