Outage in Procore

Intermittent Company Directory errors

Resolved Minor
March 29, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where users may see errors in the Company Directory tool. Additional updates will be provided as new information becomes available.
Components affected
Procore Directory

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/30/2023 12:43AM

During the incident, users experienced error pages on the Company Directory tool. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 03/30/2023 12:33AM

Our engineering team has implemented a solution to remediate the errors seen on the Company Directory tool. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 03/30/2023 12:03AM

Our engineering team has identified the cause of the intermittent error pages in the Company Directory. We are continuing to work towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 03/29/2023 11:40PM

Our engineering team is continuing to investigate an issue where users may see errors in the Company Directory tool.

Thank you for your patience, additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 03/29/2023 09:40PM

Our engineering team is investigating an issue where users may see errors in the Company Directory tool.

Additional updates will be provided as new information becomes available.

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