Outage in Procore

User Session Reports at the Project Level is unavailable

Resolved Minor
April 03, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is investigating an issue where users may be experiencing problems accessing User Session Reports at the Project Level. It works fine at the Company level. Additional updates will be provided as new information becomes available.
Components affected
Procore Reports Procore Custom Reports

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/03/2023 08:24PM

Teams have monitored the success of their solution and are marking this incident as resolved.

MONITORING over 2 years ago - at 04/03/2023 07:15PM

Our engineering team has implemented a solution for this incident and User Session Reports at the Project Level are functioning as expected at this time. Teams will continue to monitor the solution before resolving.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 04/03/2023 06:30PM

Our engineering team has identified the cause of User Session Reports being unavailable at the Project Level. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 04/03/2023 06:28PM

Our engineering team is investigating an issue where users may be experiencing problems accessing User Session Reports at the Project Level. It works fine at the Company level.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 4 days ago
Intermittent Project Creation Errors - 24 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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