Outage in Procore

Inbound email delays

Resolved Minor
April 20, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is investigating delays with inbound email processing. Additional updates will be provided as new information becomes available.
Components affected
Procore Emails - Inbound

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/20/2023 06:25PM

During the incident, users experienced delays with inbound email processing. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 04/20/2023 04:53PM

Our engineering team has implemented a solution to remediate delays with inbound email processing. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 2 years ago - at 04/20/2023 04:06PM

Our engineering team has identified the cause of inbound email delay. We are actively working towards a solution, delayed emails should begin to process.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 04/20/2023 03:14PM

Our engineering team is investigating delays with inbound email processing.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Security filters incorrectly flagging legitimate Procore emails - 5 days ago
Intermittent Project Creation Errors - 25 days ago
Procore Platform Degradation - about 1 month ago
Some Assets Unavailable in Procore - about 2 months ago
Increased Latency - about 2 months ago

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