Outage in Procore

Some users seeing errors when exporting PDFs

Resolved Minor
April 25, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Our engineering team is investigating an issue where users may be experiencing errors when exporting PDFs. Additional updates will be provided as new information becomes available.
Components affected
Procore Directory Procore Photos
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/25/2023 08:33PM

During the incident, users experienced errors when exporting PDFs. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 1 year ago - at 04/25/2023 06:15PM

Our engineering team has implemented a solution to remediate the issue causing some users to experience errors when exporting PDFs. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 1 year ago - at 04/25/2023 03:25PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/25/2023 03:19PM

Our engineering team is investigating an issue where users may be experiencing errors when exporting PDFs.

Additional updates will be provided as new information becomes available.

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