Outage in Procore

Procore Application Outage

Resolved Minor
May 17, 2023 - Started over 1 year ago - Lasted about 11 hours
Official incident page

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Outage Details

Engineers are investigating an issue intermittently impacting the ability for users to login to the Procore Application. If logged in during the issue, users may have also experienced intermittent errors upon navigating throughout the application. At this time login impact has been mitigated but users may still be experiencing search issues. Additional updates will be provided within 30 minutes, or as new information becomes available.
Components affected
Procore procore.com Procore Search
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/17/2023 02:24PM

Engineers have mitigated all impact related to this incident. This incident has been resolved.

MONITORING over 1 year ago - at 05/17/2023 07:22AM

Our engineering team has implemented a solution to remediate the search issue. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 05/17/2023 06:39AM

Our engineering team is still investigating the cause of the search issue that is being encountered by some of our users. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 05/17/2023 04:23AM

Intermittent inability to login to the Procore application remains mitigated at this time. Customers may have experienced approximately 3 minutes of login impact. Engineers remain engaged in investigation to resolve any outstanding impact to search functionality.

Additional updates will be provided as new information becomes available.

IDENTIFIED over 1 year ago - at 05/17/2023 03:27AM

Engineers are investigating an issue intermittently impacting the ability for users to login to the Procore Application. If logged in during the issue, users may have also experienced intermittent errors upon navigating throughout the application. At this time login impact has been mitigated but users may still be experiencing search issues.

Additional updates will be provided within 30 minutes, or as new information becomes available.

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