Outage in Procore

Error when sending a password reset link

Resolved Major
May 23, 2023 - Started over 2 years ago - Lasted 44 minutes
Official incident page

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Outage Details

Our engineering team is investigating an issue where users may be experiencing problems accessing the password reset link. Additional updates will be provided as new information becomes available.
Components affected
Procore Emails - Outbound
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/24/2023 01:54AM

During the incident, users experienced issue accessing the password reset link. Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING over 2 years ago - at 05/24/2023 01:44AM

Our engineering team has implemented a solution to remediate the password reset link issue. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING over 2 years ago - at 05/24/2023 01:12AM

Our engineering team is investigating an issue where users may be experiencing problems accessing the password reset link.

Additional updates will be provided as new information becomes available.

Latest Procore outages

Increased Latency - about 1 month ago

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